Model Railroad Tunnels believes in your right to privacy. We understand that when provide us with information about yourself, you trust us to handle it in a responsible manner. We believe this information should only be used to help us provide you with better service. That's why we have put a policy in place to protect your personal information. Below is a summary of our policy.

What personal information do we collect?

In general, when you visit our website and access information, you remain anonymous. When we ask you for information, it will be clear how this information is to be used. We will not provide any of your personal information to other companies or individuals without your permission. This includes, but is not limited to, e-mail and physical addresses.

The only situation where we will ask for personal information is in conjunction with the commerce portion of our site when you place an order with us. We only ask for information necessary to complete the sales transaction via the Internet.

Protecting your privacy

We will take appropriate steps to protect your privacy. Whenever you provide sensitive information, we will take reasonable steps to protect it including taking reasonable security measures to protect your personal information in storage. Currently, we do not see, save, or in any way handle your credit card numbers as all transactions are completed through PayPal!

We will not provide any of your personal information to other companies or individuals without your permission. However, we may need to provide your name and delivery address to third parties that Model Railroad Tunnels uses for the purpose of delivering items specifically ordered by you or on your behalf.
Our website may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.

Use of cookies

The Model Railroad Tunnels website uses cookies. Cookies enable us to provide you with our commerce capability in the same manner as many commerce-enabled websites. These cookies track individual order information, but does not retain personal information. Cookies from the Model Railroad Tunnels website can only be read by Model Railroad Tunnels’ website.

If you choose to disable cookies in your browser you can access our website, but you will be unable to use a shopping cart or place your order online.

Cooperation with government

We cooperate with federal and state authorities acting under a signed court order for information about anyone using our site. We also cooperate with those acting on an official basis to prevent and/or stop credit card fraud.

How can you update the personal information you have provided to Model Railroad Tunnels?

You can help Model Railroad Tunnels maintain the accuracy of your information by Model Railroad Tunnels of any changes to your address (billing or shipping), phone number, or e-mail address. You may do this online when you place an order or by updating your account information after logging in at My Account.